Step-by-Step Guide to Setting Up an Online Ordering System for Your Business

What is an EPOS and Online Ordering System?

An EPOS (Electronic Point of Sale) system is a modern solution that helps businesses, especially in the hospitality and retail industries, manage transactions, track inventory, and streamline operations. Unlike traditional cash registers, EPOS systems are digital, allowing businesses to process sales more efficiently while gaining insights through data analytics. EPOS systems are often customizable and come with features like real-time reporting, staff management, and integration with other business tools.

An Online Ordering System, on the other hand, is a platform that allows customers to place orders directly from a business’s website or app. It is particularly popular in the restaurant industry, enabling customers to browse menus, customize their orders, and pay online. Online ordering systems not only improve customer convenience but also help businesses expand their reach, enhance the ordering experience, and manage orders seamlessly.

When combined, EPOS and online ordering systems create a powerful solution for businesses. The EPOS system ensures smooth in-house operations, while the online ordering platform connects businesses with their customers digitally. Together, they streamline the entire process, from receiving orders to payment and delivery, ensuring an efficient and profitable operation.

Step By Step Guide: How to Set Up an Online Ordering System for Your Restaurant

With the rise of technology and the increasing demand for convenience, setting up an online ordering system for your restaurant has become essential. Not only does it simplify the ordering process for your customers, but it also helps you efficiently manage your business operations. In this guide, we’ll walk you through the process of setting up an online ordering system with the help of GKSoft, a trusted provider of EPOS and online ordering solutions in the UK.

Step 1: Choose the Right EPOS System

The foundation of an effective online ordering system is a reliable EPOS system. At GKSoft, we offer advanced Touch Screen EPOS Systems UK, specifically designed to cater to restaurant needs. Our systems come with user-friendly interfaces, seamless integration capabilities, and tools that help you manage orders, payments, and inventory efficiently.

Additionally, consider investing in Cloud-Based EPOS Systems UK, which allow you to access your business data from anywhere, making it easier to monitor your operations on the go. With GKSoft's EPOS systems, you’ll have the flexibility and control you need to run your restaurant effectively.

Pros And Cons of some Pos System: 

EPOS Now

Pros:

Comprehensive EPOS solutions tailored for various industries.

User-friendly interface with a variety of customizations.

Offers reporting tools and inventory management.

Cons:

Charges additional fees for advanced features and integrations.

Requires a monthly subscription, which can become costly for small businesses.

Lacks a free online ordering system, often relying on third-party integrations that charge commissions.

Comparison with GKSoft:

While EPOS Now offers robust features, it’s not commission-free and involves recurring costs for its services. GKSoft stands out by offering a completely free online ordering system, ensuring that businesses keep 100% of their profits.

Just Eat

Pros:

High visibility for restaurants due to a large customer base.

Offers delivery services to restaurants without in-house delivery teams.

Easy-to-use platform for both restaurants and customers.

Cons:

Charges significant commission fees per order (can go up to 30%).

Retains customer data, limiting restaurants' ability to build direct relationships with their customers.

Restaurants may face competition from other businesses on the platform.

GKSoft:

Just Eat charges high commission fees and doesn’t give restaurants ownership of customer data. GKSoft, on the other hand, is completely commission-free, ensuring businesses keep their full profits while retaining control of customer data, allowing for better customer relationship management.

Step 2: Use Restaurant Management Software

To further enhance your restaurant's operations, integrate GKSoft’s Restaurant Management Software UK into your system. This software helps you:

• Track and manage inventory in real-time.

• Monitor staff performance and schedules.

• Analyze sales data to make informed decisions.

With this added layer of functionality, you can streamline your daily operations while improving overall efficiency.

Step 3: Set Up Your Online Ordering System

Setting up an online food ordering system doesn’t have to be complicated. GKSoft offers a complete Online Ordering System UK that integrates seamlessly with our EPOS and restaurant management software. Here’s why it’s a perfect fit:

• User-Friendly Platform: Both customers and staff can navigate the system easily.

• Custom Branding: Showcase your restaurant’s brand with a personalized online menu.

• Real-Time Updates: Manage orders and menus dynamically.

• No Commission Fees: Unlike third-party platforms, GKSoft’s solution ensures that you keep 100% of your profits.

Step 4: Implement a Table Booking System

Enhance the customer experience further by adding a table booking feature. With GKSoft, you can implement a system that allows customers to reserve tables directly through your website. This helps minimize wait times and ensures a seamless dining experience for your guests.

Step 5: Promote Your Online Ordering and Table Booking System

Once your online ordering and table booking systems are live, it’s time to let your customers know! Here are some ways to promote them:

• Offer special discounts or free delivery for online orders.

• Share updates on your social media platforms.

• Add banners or pop-ups on your website.

• Send email newsletters highlighting the benefits of ordering online or booking a table in advance.

Why Choose GKSoft for Your Restaurant?

At GKSoft, we specialize in providing top-notch EPOS systems, online ordering solutions, and restaurant management software in the UK. Our products are designed to help you grow your business by improving efficiency and enhancing the customer experience.

By choosing GKSoft’s EPOS systems and online ordering platform, you can streamline your processes, attract more customers, and maximize your profits—all without paying unnecessary commission fees. Start your journey to smarter restaurant management today!