Why Restaurants Are Adopting EPOS & Online Ordering in 2025

In 2025, the restaurant industry is undergoing a digital transformation, and EPOS (Electronic Point of Sale) systems combined with online ordering solutions are at the forefront of this change. Whether you run a fine-dining establishment, a bustling takeaway, or a cozy café, these technologies are no longer optional—they are essential. In this blog, we’ll explore why restaurants across the UK are turning to these tools, the benefits they bring, and how they can revolutionize the way you serve your customers.

What You’ll Learn

• The growing importance of online ordering for restaurants.

• Key features of modern EPOS systems and online ordering platforms.

• How these technologies streamline operations, boost sales, and improve customer satisfaction.

• Actionable tips for choosing the best systems for your business.

The Rise of Online Ordering in 2025

Meeting Consumer Expectations

Customers today expect convenience. With busy schedules and a growing preference for dining at home, online food ordering systems for restaurants, takeaways, and small businesses are booming. Research shows that over 70% of UK diners prefer ordering online compared to traditional phone orders.

Online ordering systems have evolved to meet diverse needs, offering features such as real-time menu updates, personalized recommendations, and even loyalty programs. Customers appreciate the ability to browse menus, place orders, and make payments seamlessly from their devices. Restaurants that adopt these systems are not only meeting expectations but also creating opportunities for upselling and customer retention.

Key Drivers for Adoption

1. Increased Sales: Restaurants using the best online ordering system report a 20-30% increase in revenue. With the ability to showcase specials, promote add-ons, and accept pre-orders, these systems boost average order values.

2. Enhanced Customer Experience: Features like easy menu browsing, customizations, and secure payments attract more customers. Additionally, integrated tracking ensures transparency, giving customers peace of mind.

3. Operational Efficiency: Integrated takeaway ordering systems reduce errors and speed up service by streamlining communication between the kitchen and front-of-house staff.

4. Market Expansion: Online platforms allow restaurants to reach a broader audience, including customers who might not visit in person.

How EPOS Systems Are Transforming Restaurants

What Is an EPOS System?

An EPOS system for restaurants is a digital solution that combines hardware and software to manage sales, inventory, and customer interactions. It’s a modern replacement for traditional cash registers, offering advanced features tailored for the food industry.

Benefits of EPOS Systems for Restaurants

• Streamlined Operations: Automate tasks like order tracking, table management, and staff scheduling. For example, a busy restaurant can use EPOS systems to assign orders directly to chefs, reducing delays.

• Real-Time Insights: Access detailed reports on sales, popular dishes, and customer preferences. These insights help in making data-driven decisions, such as adjusting menus or running targeted promotions.

• Integration Capabilities: Pair with online food ordering systems, takeaway ordering platforms, and restaurant booking systems in the UK. This integration ensures smooth operations, from order placement to delivery.

• Reduced Errors: Manual processes are prone to mistakes. By automating order management, EPOS systems minimize errors, leading to better customer satisfaction.

Examples of Popular Systems

• Cheapest POS Systems for Restaurants: Affordable options that cater to small businesses, often with basic yet reliable functionality.

• Free Online Ordering Systems for Takeaways: Ideal for startups looking to minimize costs without compromising on features.

• Best Online Ordering System for Restaurants: Comprehensive solutions with advanced features like CRM integration and multi-location support.

Why Combining EPOS and Online Ordering Is Essential

Enhancing Customer Convenience

By integrating EPOS and online ordering systems, restaurants provide a seamless experience for customers. Imagine a customer placing an order online and having it directly synced with the kitchen’s workflow through the EPOS system. This eliminates delays, ensures accuracy, and improves customer satisfaction.

Reducing Costs

An integrated system reduces the need for multiple platforms, saving on subscription fees and training time. Moreover, real-time inventory management helps minimize food waste, cutting costs further.

Adapting to Industry Trends

The restaurant industry is increasingly competitive. To stay ahead, adopting technologies that enhance operational efficiency and customer experience is crucial. Integrated systems offer a cohesive solution that meets these demands.

Choosing the Right Online Ordering & EPOS System

Key Features to Look For

1. User-Friendly Interface: Ensure the system is intuitive for both staff and customers.

2. Customizable Options: Tailor menus, promotions, and branding to reflect your restaurant’s unique identity.

3. Secure Payment Processing: Offer multiple payment options, including digital wallets, to enhance trust.

4. Mobile Compatibility: Optimize for smartphones, as 65% of online orders come from mobile devices.

5. Integration with Existing Tools: Combine with EPOS tills, inventory management, and restaurant POS systems in the UK.

6. Analytics and Reporting: Look for systems that provide insights into customer behavior, sales trends, and operational performance.

Top Recommendations

• GKSOFT Online Ordering Solution: A robust platform with seamless website integration, designed to cater to restaurants and takeaways in the UK.

• Free Online Ordering System for Small Businesses: Budget-friendly tools to get started, perfect for businesses entering the online space.

• EPOS Till Systems: Comprehensive setups for growing businesses, featuring advanced functionalities like table management and multi-location support.

Actionable Tips to Get Started

Step 1: Assess Your Needs

Evaluate your restaurant’s specific requirements. Do you need a free online ordering system for restaurants or an advanced takeaway ordering system with a website? Knowing your goals will help narrow down the options.

Step 2: Research Providers

Compare providers based on features, pricing, and customer reviews. Look for platforms with dedicated UK support for quick resolutions.

Step 3: Optimize for Success

• Design an appealing, mobile-friendly menu with high-quality images and clear descriptions.

• Promote your online ordering system on social media, in-store, and through email campaigns.

• Train your staff thoroughly to maximize the benefits of your new tools.

• Monitor and analyze performance metrics to make continuous improvements.

Step 4: Prioritize Customer Feedback

Regularly collect feedback from your customers to identify areas for improvement. Whether it’s refining the user interface or updating the menu, customer input is invaluable.

Statistics Highlighting the Importance of EPOS & Online Ordering

• 70% of diners in the UK prefer ordering online.

• Restaurants with integrated EPOS systems experience 15% faster service times.

• Businesses using free online ordering systems for takeaways save an average of £250 per month on commission fees.

• 80% of customers say they are more likely to return to a restaurant that offers online ordering.

Why Choose GKSOFT?

At GKSOFT, we specialize in providing state-of-the-art EPOS and online ordering systems for restaurants, takeaways, and small businesses. Our solutions are tailored to the UK market, ensuring compatibility, reliability, and ease of use.

Features of GKSOFT Solutions

• Affordable pricing with free options available.

• Integration with existing POS systems for seamless transitions.

• Dedicated customer support to help you every step of the way.

• Scalable solutions that grow with your business, whether you’re a small café or a large restaurant chain.

Success Stories

Several UK restaurants have transformed their operations with GKSOFT solutions. For example, a small takeaway in London saw a 40% increase in online orders within the first month of implementing our system. A mid-sized restaurant in Manchester streamlined its workflow, reducing order errors by 25%.

Conclusion

In 2025, adopting an EPOS and online ordering system isn’t just a trend; it’s a necessity for staying competitive in the restaurant industry. Whether you’re looking for the best online ordering system for takeaways, a free solution for small businesses, or a comprehensive restaurant POS system in the UK, the right tools can transform your operations and enhance customer satisfaction.

Restaurants that embrace this digital evolution stand to gain increased revenue, improved efficiency, and stronger customer loyalty. Don’t wait- modernize your operations today and secure your place in the future of dining.

Read More:

The ROI of Online Ordering: Key Insights for Restaurant Owners

Is an EPOS System Worth It? A Cost-Benefit Analysis

Real Life Success: Transforming Restaurants with EPOS Systems

GKSOFT: Free Online Ordering System and EPOS for UK Restaurants

The Future of EPOS & Online ordering system: You can't ignore

Stop Losing customers: How Epos systems solve ordering delays

5 Reasons your Restaurant needs a Free Online ordering system

How An EPOS System For Restaurant Builds Loyalty & Satisfaction

Best EPOS System UK: A Revolution in restaurants

Transform Your Business with Online Ordering & EPOS Systems

Importance of Restaurants Online Ordering System in the UK